Refund Policy

Thank you for choosing Launchfast for your website needs! We're committed to delivering exceptional service and high-quality websites that help your business thrive. However, we understand that sometimes things don't go as planned. This policy outlines our refund process.

General Policy

Due to the custom nature of our website development services, refunds are generally not available once a project has commenced. This includes work on design, development, content creation, or any other services included in your project scope.

Exceptions

Here are some exceptions to our general policy:

• Pre-Project Cancellation: If you choose to cancel your project before any work has begun, a full refund will be issued.
• Unsatisfactory Work: We pride ourselves on exceeding client expectations. In the unlikely event that you're not satisfied with the initial deliverables, we will work diligently to address your concerns and revise the work based on our revision policy. However, if we are unable to reach a mutually agreeable solution, we may offer a partial refund based on the amount of work completed.

What to Expect

If you wish to request a refund, please contact us directly at [your email address] with a detailed explanation of your reasoning. Our team will review your request and respond within 2 business days.

Additional Considerations

• We strongly encourage you to review all project proposals and specifications carefully before confirming your order.
• We recommend clear and consistent communication throughout the project to avoid any misunderstandings.
• If you have any questions or concerns about our services or this refund policy, please don't hesitate to reach out before placing an order.

We value your business and are committed to providing a positive experience for all our clients.